FAQs
Do you offer eye tests?
Yes, we offer eye tests to ensure you have the correct prescription for your eyewear. Our comprehensive eye examinations are conducted by qualified professionals and typically last between 30 to 45 minutes.If you're interested in booking an appointment, you can easily do so through our website. Please follow this link to schedule your eye test:Book an Appointment.During the eye test, we will assess your vision and provide recommendations based on your needs. If you have any concerns about your vision or if your prescription has expired, we encourage you to book an appointment with us.
How do I place an Order?
Placing an order is easy! Simply browse our online store, select the items you wish to purchase, and add them to your cart. Once you’re ready, proceed to checkout, where you can enter your shipping and payment information to complete your purchase.
What Payment Methods Are Accepted?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. Please check our website for the most up-to-date list of accepted payment methods.
What Shipping Methods Are Available?
We offer international shipping using the reliable courier service DHL. DHL provides a wide range of services, including express delivery to over 220 countries and territories worldwide, ensuring that your orders are delivered promptly and securely.
How Long Will It Take To Get My Package?
Delivery times may vary based on the destination and the type of service selected. We strive to process and ship your orders as quickly as possible. You will receive a tracking number once your order is shipped, allowing you to monitor its progress.
Do You Ship Internationally?
Yes, we ship internationally using DHL. This service allows us to deliver to over 220 countries and territories worldwide. Please note that delivery times and shipping costs may vary based on your location.
Is Buying On-Line Safe?
Yes, buying online with us is safe. We use secure payment gateways and encryption technologies to protect your personal and payment information. Your privacy and security are our top priorities.
How can I get assistance if I need it?
If you need assistance, our customer support team is here to help. You can reach us via email, phone, or live chat. Please visit our "Contact Us" page for more details on how to get in touch.
How Can I Return a Product?
If you need to return a product, please contact our customer support team for assistance. We will provide you with instructions on how to return the item and process any refunds or exchanges. Please note that return policies may vary for international orders.
